Last updated on: March 10th, 2021.
We respect your privacy and want to ensure the best experience while interacting with DigitalOpeners Pvt. Ltd. (“DigitalOpeners”, “we” or “us”), while using our services (“DigitalOpeners Services”, “DigitalOpeners API” or “DigitalOpeners Identity Platform” or “DigitalOpeners Products”), or browsing our website www.DigitalOpeners.com (“Website”, or “DigitalOpeners Website”), including the internal DigitalOpeners Admin Console provided to our Customers. DigitalOpeners Services are deployed on our Customers’ web or mobile applications (“Customer Web Applications” or “Customer Websites”) and are used by our Customers’ online users (“End Users”).
The DigitalOpeners Website has three key purposes: i) Providing information on our products, services, and on technical support and resources, ii) as a key channel of communication, and iii) providing access to the DigitalOpeners Admin Console to let our Customers manage their DigitalOpeners account and configurations. During the operation of the Website, we may collect your Personal Information via various channels such as contact forms, live chats, account creation, etc.
We aim to collect and use such information as is required to enable us to manage our Customer accounts, provide DigitalOpeners Services, maintain our Customer/visitor lists, respond to inquiries or provide feedback, for identification and authentication purposes, and for service improvements. We will only use your Personal Information for the purposes for which they were collected.
“Personal Information” is personally identifiable information, such as your name, address, email address, credit card information, birth date, and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always the Customer’s choice whether or not to provide Personal Information, but if the Customer chooses not to provide certain requested Personal Information, in some instances the Customer may not be able to register to use the Website, or be able to access and use the Website at all. In other instances, the Customer’s choice not to provide certain Personal Information may mean that the Customer will not be able to use certain features of the Website or the Service. We may collect Personal Information through registration processes, communications with the Customer, information downloads, service use, user support, and surveys.
“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the Website, and the type and version of browser or operating system being used by visitors to the website. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Website is not considered Personal Information.
Such Non-Personal Information may be collected by DigitalOpeners in the course of operating the Website. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Website.
We may use the Information (Personal as well as Non-Personal) in the following ways:
DigitalOpeners does not share, sell, or rent your information to any third-party website or company. We may require disclosing your Personal Information to respond to legal requirements, to enforce our policies, to respond to claims that you or use of service by you violates another’s rights, or to protect anyone’s rights, property, or safety.
Any Personal Information you provide us is securely stored in a database that only a few authorized employees can access. The server holding your Personal Information is protected against unauthorized physical as well as electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup, recovery planning, employee training, security audits, and other steps designed to constantly improve the data protection procedures. The server is not directly connected to the internet and data is therefore available only to authorized computers. However, DigitalOpeners cannot assure full security as it is not possible to make a system 100% secure in practice.
You can ask us to correct and, where relevant, erase your information. Please note that certain Personal Information may need to be retained by DigitalOpeners for a period of time following cancellation of your account. This is necessary for legitimate business purposes and required or authorized by applicable law. As mentioned above, you have a right to change your Personal Information at any time by logging into your DigitalOpeners Admin Console or by sending us an email.
The Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal Information cannot be collected via cookies and other tracking technology, however, if you previously provided Personal Information, cookies may be tied to such information.
We have active advertising campaigns from third parties collecting cookies from our web users. This information is used for conversion and remarketing purposes. You should be informed of the following:
If you are a Customer of DigitalOpeners, your use of the DigitalOpeners Service is subject to DigitalOpeners Terms of Service, available at www.DigitalOpeners.com/terms.
Address: DigitalOpeners Pvt. Ltd.,
KD-2, Third Floor, JTM Mall,